Global 24/7 Support

Scale Your E-commerce Empire with Enterprise-Level Support

We provide specialized customer support services for sellers operating on global marketplaces. From inbound calls to complex dispute handling, we manage your customers while you scale your business.

24/7 Coverage
99% Satisfaction
5M+ Tickets Handled
Pafiast Global Operations
Our Expertise

Comprehensive Support Solutions

We handle every touchpoint of your customer lifecycle with precision and care.

Inbound Call Support

24/7 dedicated lines for your brand. Our agents are trained to handle inquiries, technical support, and sales closures.

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Email & Live Chat

Rapid response times across all channels. We maintain your brand voice while resolving customer issues instantly.

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Order Management

End-to-end handling of refunds, returns, and shipping disputes. We keep your marketplace health metrics perfect.

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Escalation Handling

Specialized team for priority cases, negative feedback removal, and marketplace compliance issues.

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98%

Client Retention

10+ Years Experience
Pafiast Reliability
The Pafiast Advantage

Why Global Sellers Trust Us

Enterprise-Grade Security

All data is handled through secure VPNs and local Pakistan-based hubs with strict compliance protocols.

Trained Specialists

Our agents undergo intensive training for specific platforms like Seller Central, Walmart Partner Center, and eBay Console.

Scalable Teams

From 1 agent to 50+, our teams scale with your seasonal peaks (Q4, Prime Day) without any downtime.

Ready to Scale Your Support?

Join hundreds of global sellers who rely on Pafiast for their customer operations.